Rapid Support: For Smooth Operations

"I think you have some excellent people! They really come across with a can-do attitude and they are very professional. Thank you.” – GlaxoSmithKline

"Your customer support and people have been extremely helpful all the way around. Excellent response times!" – Harley Davidson

“Excellent customer service. Excellent technical support. And the product is amazing and easy to use. We could not be happier”. – Indiana University

Bricsnet is committed to making sure your system is functional at all times, so that you can take care of your business without worry or delay. Our support technicians are available by phone or e-mail when you need them. Every customer’s success is of paramount concern to us; our commitment to you is that each and every issue will be brought quickly to the attention of the specialist who can resolve it, escalating to the CEO level if that’s what is needed.

Bricsnet offers three tiers of Customer Support and a clear, precise Service Level Agreement to make sure all of your needs are met, whether you use Bricsnet applications in a hosted or self-hosted environment.

Contact the Bricsnet Customer Support department at: support@bricsnet.com